Domain: www.yalu.in
At Yalu India (yalu.in), we strive to provide excellent service for all your classified advertising needs. Please review the following cancellation and non-refund terms:
1. Cancellation Policy:
Classified Ad Listings:
Once an ad is published on the Yalu India platform (yalu.in), cancellation is not possible after submission. If you wish to make changes or updates to your listing, you may edit or delete the ad at any time through your account dashboard.
Subscription Plans:
For subscription-based services, cancellations can be requested within 24 hours of the subscription activation. After this period, no cancellations will be accepted.
Paid Listings and Services:
All payments made for classified ads and additional services on Yalu India are non-refundable. This includes paid listings, promotional features, or any upgrades.
Subscription Fees:
Subscription fees for any ongoing or premium services are non-refundable after the subscription period starts. If you choose to cancel your subscription, you will continue to have access to services until the current billing cycle ends.
No Refunds for User Error:
3. Modification and Updates:
Yalu India reserves the right to modify or update these policies at any time. You will be notified of any significant changes through the platform, and the most recent version will be available on this page.
By using Yalu India (yalu.in) services, you agree to these cancellation and non-refund policies. If you have any questions or need assistance, feel free to reach out to our support team.
Important Information for Sellers and Buyers on Yalu India
Refund Processing Fees:
Please be aware that some classified websites may charge processing fees for refunds, which could reduce the amount refunded to you.
Buyer Reviews and Ratings:
Keep in mind that buyers may leave negative reviews, which could affect your ratings and reduce the visibility of your products, potentially hindering your ability to sell more items.
Security Alert: Never scan QR codes or share your OTP with anyone to avoid security risks.
Language Selection: The language selection option in Hindi is available at the bottom left corner of the page.
Secure Payment Methods:
Please beware of using unsolicited or untrusted payment methods for transactions. Always use known and safe payment methods for your security.
Returns Policy: Product Returns:
Yalu India does not handle product returns directly. Any return or exchange of products must be coordinated between the buyer and the seller as per their agreed terms. We recommend that both buyers and sellers maintain clear communication to resolve any issues.
Refunds:
Refunds are not guaranteed and are subject to the seller's return policy. Yalu India is not responsible for refunds or exchanges once the transaction has been completed.
If a product is returned, the seller and buyer should communicate and reach an agreement for the refund or exchange. Yalu India only provides the platform for transactions and cannot mediate disputes. Condition of Goods for Returns:
Returned products should be in the same condition as they were sold. If the item has been used, damaged, or altered, it may not be eligible for a return.
Shipping Costs for Returns:
Shipping costs for returns are the responsibility of the buyer, unless agreed otherwise between the buyer and seller.
Contact Us:
For Questions or Feedback, feel free to reach out to our customer support team:
📧 Email: info@yalu.in 💬 Or contact us via in-app Support Chat.
YALU INDIA
Hyderabad, India